Deposit & Balance

A $25 non-refundable deposit is required at the time of booking for all services, if the service amount is less than $25 you'll be charged for entire service. This fee holds the time selected for an appointment and will be applied to the service. 

The remaining balance is due at the appointment, cash is preferred, however, I will gladly accept Apple Pay and Cash App. Card payments will be accepted for an additional $5

Late fee & Cancellations

Things happen I understand but please be courteous of my time as well as my clients time. I'm giving a 20 minute grace period for late arrivals.

There’s a $15 late fee if you're 15 mins late to your scheduled appointment. If you're more than 20 mins late, your appointment will be cancelled and the card on file will be charged 50% of the service amount. Please communicate in advance if you're going to be more than 15 mins late. 

ALL NO SHOWS WILL BE CHARGED 100% OF THE SERVICE AMOUNT and no future appointments will be allowed.


If you need to cancel or reschedule an appointment please call or text within 24 hours, failure to do so will forfeit the $25 deposit and a new booking would require a new deposit. If you reschedule within the 24 hour period the deposit will be transferred to the next appointment. 

Service Times & Experience

Note the length of time it take for services offered when booking. Nothing is ever rushed at MLB, a free nap is offered with every service. Every client no matter what service you book is offered a glass of wine, mimosa, soft drink, or water, and a light snack at your service. You will be relaxed and pampered for approximately 2 to 3 hours depending on the desired look. Full sets are scheduled at 2 and a half hours because some clients have more natural lashes than others, but typically last between 1 and a half to 2 hours. Refills and touch ups are scheduled at 1 and a half hours and usually last 1 hour.

Location & Parking

An email confirmation will be sent with the address and contact number once you’ve booked. 

Modern Luxe Beauty is located inside Salon Lofts in Uptown Charlotte under Savoy apartments. 

Garage parking is available and will be validated for all MLB clients. Upon parking follow the steps on the signage in the parking garage then head inside for your appointment, you’ll be given a validation code.  

Do not bring children or additional guests to your appointment at this time as seating and space is limited. Please make arrangements ahead of time for your guests. There is seating at the front entrance as well as a bench next to the loft. No one other than the person being serviced and the artist is allowed in the loft, it can be a distraction to the artist.

Rewards

Modern Luxe Beauty Bucks; money you can spend at MLB. Easy to earn when you do either of the following:

  • Leave a Google review here or a Facebook review here of your experience at MLB and receive $5.
  • Refer a friend, family member or anyone and receive $10.

These bucks can be used at the time of your next service and cannot be combined with any other offer. They do not expire and cannot be transferred.

Travel

At this time I only travel for Bridal and Andrea Darcell clients. Email info@modernluxebeauty.com to inquire.

Refunds

Refunds are not given for services.